KOLD KOLLECTION
Frequently Asked Questions
How long does shipping take?
All orders are processed within 1–3 business days.
Once shipped, delivery typically takes 3–5 business days depending on your location.
You will receive a tracking number via email once your order has been shipped.
Will I receive tracking information?
Yes, tracking details will be emailed once your order ships.
Can I exchange my item if it doesn’t fit?
We offer exchanges for size-related issues, subject to availability.
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Exchanges are processed after the original item is received and inspected
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Customers may be responsible for return shipping costs